Isla-Maree is committed to providing quality products to our customers. We understand ordering online can be tricky the first time so we try to make the process as painless as possible.
If for any reason you are not completely satisfied with any product, please return it to us in original condition with all labels and swing tags still attached within 2 weeks of receipt. We will issue a gift card to be used on the website for an exchange, or refund the purchase price.
Please consider reduced garments carefully, we do not provide credit or refunds on sale items.
IMPORTANT: Please note that items purchased with LayBuy are NOT eligible for refund. We will however happily issue a Gift Card.
If you receive a faulty or incorrect garment please contact us at firstname.lastname@example.org
You can return all items within 2 weeks of receipt of order. The items must be in original condition with all labels and swing tags still attached. Isla-Maree has the right to refuse returns if the product is not in its original condition or is returned outside the 2 week period.
Please include your name, order number, and bank account details (if required) in with your returned garment.
Address the parcel to: Isla-Maree, 4/7 Westgate Drive, Westgate, Auckland 0614
Cheers, Steph and the team x